Shipping & Returns

Where do you ship to?

Shipping is currently only available in Canada and to the United States through Canada Post.

Only packages shipped within Canada will come with a tracking number.

Do you offer refunds or returns?

Due to the nature of these items, I don’t offer refunds or returns. Please choose your woolly friend(s) carefully.  

How much does shipping cost?

Costs vary based on the weight and destination of the package. For Ready-Made orders, shipping is calculated at checkout. For custom orders, I will calculate the total cost for your order and confirm the value with you before shipping.

**Customs and import fees are applicable to US orders which are shipped via Canada Post. I have no control over these fees.

Pssssst! If you live in Ottawa and would like to pick up your order please let me know!